I stuffed up the standing order for filter replacement. They fixed it promptly and without fuss. And no bloody call centre or "no reply" email to deal with ! I wish other online companies were this good.
Fast and efficient service from Epic Water and water tastes clean and fresh.
I absolutely love it. The water is so fresh and clean. Thank you 😊
My non water drinking family is converted! They ask if this is what water is supposed to taste like?
Customers need to know that the filters will only last according to the job they have to do. We have horrendous Sydney water with who knows what in it and our filters only last 3 weeks with 4 people drinking from it, none are big water drinkers! I use a water diffuser to keep up with the rest of our families water needs. It does get expensive if needing to change filters as often as we do so keep that in mind when purchasing.
I highly recommend this water filter for people that want cleaner water and a filter that is so easy when it comes to changing the filter! 10/10 recommend getting the water filter it is great and reasonably priced!
Very happy with the water filters, it filters the water effectively from impurities and the water taste amazing. Highly recommend and will continue purchasing
I’m really happy with my purchase, water taste really good.
Just wondering if you guys able to change to no plastic at all…? Stainless steel or glass body and somehow filter cover as well…?
Even though that’s BPA free material, I’ll prefer glass or stainless.
Also bottom gap/edge gets dirty so it’ll be nice just flat?(outside )
Thank you :)
Very happy knowing I’m giving my family cleaner water
Tastes better too.
Fast and efficient service from Epic Water and a great product. Recommend.
The filter is very stylish and works perfectly. It doesn’t take long to fill at all. The water tastes lovely. Thanks Epic!
Filter works very well, water tastes clean and fresh. I really like the sleek design, and it fits perfectly with the jug. Super easy to use and replace. Highly recommend for anyone looking for a reliable and user friendly water filter solution. Five stars
We are really enjoying using this filter knowing that it clears all the nasties from the seemingly clean tap water.
Highly recommend both this product and the exceptional service.
Fast delivery and fantastic follow up.
Completely changes the taste of our water
So happy with our purchase and wish we bought years ago!
This is my first time using the Epic Pure Water filter and jug, has been so so good! Water tastes so much better than tap water, I’m totally convinced and will keep using my jug and new filters. It’s really good how the filter slows down as it ages so besides the handy timer on the top of the jug, that’s a daily reminder that you need to get a replacement soon. Just loving having beautiful tasting and clean water!
This is a great product , i ordered this while i was in Australia and brought it to Spain with me where i live...... i wish i had done it long ago, it not only makes water taste better but im sure its doing good things for me, i have also found it easier to drink more water throughout the day. I had a few questions about the product and Katie replied to me promptly and efficiently and answered all of my concerns. Great product with great customer service. would definity recommended this product to everyone.
We travel around Australia and have had a purchase a lot of water in the past. Then we found the Epic water jug. Love having delicious, clean water "on tap"! Thanks Epic!
I posted this review on the "Product Review" website 12 months ago, it's had over 1,000 views.......Epic and Pure! – Put your hands up if you like the chlorine taste of tap water, we didn't, and now we don't have to,...., decided to do some research, found this unit is far superior to the brands sold at Big W, Kmart, The Good Guys, etc. It is very easy to use, fill it and fridge it, that's it!... by superior the filter removes over 200 contaminants, including Fluoride, Pesticides and Herbicides, which your typical cheaper brands can't remove it's quite telling that the Epic takes about 10 minutes to filter 1.5 litres of water, it just means it's thorough, i'm in no rush for a better result! The Epic uses a solid block of carbon as opposed to the cheaper grain carbon of the other brands hence it takes a bit longer.
An interesting fact, we live in regional N.S.W. our town has an Air force and Army Base, there has been runoff from fire fighting foam at both locations for decades, as a consequence low levels of contamination have been found not too far from our main drinking water catchments.....just sayin'
The Epic also removes 99.9% of the above fire fighting foam "Forever Chemical" PFOS and PFAS.
There is an inbuilt 90 day timer to remind you to change the filter, i estimate with our usage it should last around 6 months, the filters are not particularly expensive considering the work they have to do, if you join the club you get a 20% reduction, drops the price to $71.20,..... under $ 3 a week.
Purchased he Epic water pitcher mid October this year' cost me just over $100 including shipping via their website, wouldn't be without it, we even take it with us when we travel.
Have been using epic products for just under a year and very happy with performance of products.
I really like the design of the epic filter system and that it sits on my countertop snuggled away. Also being able to fill the big jugg is super easy. Good design. I make lots of coffee throughout the week - the large jug makes it easy to do that and makes my coffee taste better. Just ask my partner.
We use this filter in two bottles when we go out shopping, walking, driving etc.. Provides confidence knowing when we fill our bottles from a tap we are getting not only clean drinking water but the best tasting water without the impurities
Highly Recommend this filter.
